Supervisor, Revenue Cycle Support Operations
HHAeXchange
- Work setting
- Hybrid
- Location
- Miami-Dade County, Florida
- Salary
- Base $64K–$95K
- Posted
- 1 mo ago
Pay: Base $64K–$95K + commission (check the posting)
Where you can work: Must live near Miami-Dade County, Florida (check the posting)
From the job posting
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. The Supervisor, Revenue Cycle Support Operations, is responsible for the day-to-day leadership and operational execution of the Revenue Cycle Support team. Reporting to the Sr. Manager, Interoperability Operations, this role leads a team of approximately eight support representatives focused on assisting customers with billing, claims, reimbursement, and revenue cycle-related issues within the HHAeXchange platform. The Supervisor serves as a people-first leader who develops team capability, promotes independent problem solving, ensures operational excellence, and drives a high-quality customer experience. This role is responsible for daily support operations, performance management, escalations, process improvement, and service delivery results. This is a hybrid position, with an expectation to report to the Miami, FL office 3 days/week (typically Tues/Wed/Thurs). Essential Job Duties • Lead, mentor, and develop a team of Revenue Cycle Support representatives through coaching, performance feedback, career development, and accountability. …
Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.
Why this is a Stretch role
It's a senior or people-manager role, which usually needs prior experience in the field. It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.