Strategic Account Manager

From the job posting

Lightspeed Systems is seeking a Strategic Account Manager to own and grow relationships with a portfolio of K–12 school districts within an assigned territory. This role is ideal for a seasoned account manager who excels at managing complex accounts, driving renewals, and expanding revenue through cross-selling and upselling—while delivering a high-quality customer experience. As a Strategic Account Manager , you will serve as the primary point of contact for your accounts, acting as a strategic partner to district leaders. You’ll be responsible for account planning, renewal strategy, risk mitigation, and expansion, while collaborating closely with internal teams to ensure long-term customer success and growth. Key Responsibilities • Own and manage a portfolio of K–12 district accounts, serving as the primary point of contact and strategic advisor • Build and maintain strong relationships with district stakeholders by developing a deep understanding of their goals, initiatives, and challenges • Lead account planning and strategic review meetings with customers to drive retention and growth • Own the renewal lifecycle for assigned accounts, including forecasting, risk assessment, and execution • Identify, position, and close cross-sell and up-sell opportunities within existing accounts …

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