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Stretch roleCustomer Success & Support

Senior Implementation Manager

Asana

Work setting
Remote
Locations (2)
  • Chicago
  • US CA - Remote
Salary
Base $147K–$167K
Posted
2 wk ago

Pay: Base $147K–$167K + commission (check the posting)

Where you can work: Must live near Chicago (or another listed city) (check the posting)

From the job posting

We are looking for a consultant who thrives at the intersection of process design, cross-functional coordination, and customer outcomes to guide enterprise customers through their transition to Agentic Workflow Management (AWM). In this role, you will help customers define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan and driving measurable impact across their highest-value workflows . You will design and lead structured, time-bound engagements from onboarding through workflow launch, moving customers to a platform where teams and agents execute work together. Engaging both executive stakeholders and front-line teams, you will operate with strong judgment in ambiguous environments to connect AI capabilities directly to meani ngful business results . This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve …

Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.

Why this is a Stretch role

It's a senior or people-manager role, which usually needs prior experience in the field. It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.

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