Senior Customer Success Manager
Zeta Global
- Work setting
- Remote
- Location
- Remote - United States
- Salary
- $90K–$100K
- Posted
- 1 wk ago
Pay: Base salary $90K–$100K (check the posting)
Where you can work: Remote, open across the US (check the posting)
From the job posting
WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com . THE ROLE Zeta Global is seeking a Senior Customer Success Manager, CRM. In this role, you will serve as a strategic partner to enterprise clients, helping them maximize the value of Zeta's marketing technology solutions to drive customer engagement, retention, and growth. You will own relationships with a portfolio of clients, working closely with marketing leaders and cross-functional teams to develop data-driven strategies, optimize campaign performance, and deliver measurable business results. …
Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.
Why this is a Stretch role
It's a senior or people-manager role, which usually needs prior experience in the field. It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.