Renewals Representative - Parchment
Instructure
- Work setting
- Remote
- Location
- United States
- Salary
- Base $60K–$77K
- Posted
- 2 wk ago
Pay: Base $60K–$77K + commission (check the posting)
Where you can work: Remote, open across the US (check the posting)
From the job posting
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: As a Renewals Representative, you will play a pivotal role in managing a broader and more complex portfolio of customer accounts, with an emphasis on strategic account retention and growth. Leveraging your foundational experience, you will take ownership of high-value and multi-product renewals, collaborate cross-functionally to optimize outcomes, and proactively engage accounts to identify expansion opportunities. What You Will Do - Manage a diverse portfolio of renewal accounts, including medium and large-scale contracts, to ensure timely and accurate renewals. - Develop and execute tailored renewal strategies to maximize customer retention and identify expansion opportunities. - Collaborate closely with Customer Success Managers (CSMs) and Sales Representatives to align on account strategies and customer health. - Create, deliver, and manage complex renewal quotes, ensuring alignment with customer needs and usage data. …
Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.
Why this is a Stretch role
The posting asks for 3 or more years of experience in a specific field outside teaching. The posting says: “3 years of experience in customer success, account management, or renewal management roles” It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to sales & accounts: presenting to a room, reading what people actually need, persuasive communication, knowing how schools buy.