Proctor Quality and Learning Manager, Scaling Operations
Duolingo
- Work setting
- On-site
- Location
- New York, NY; Pittsburgh, PA
- Salary
- $143K–$193K
- Posted
- 1 mo ago
Pay: Base salary $143K–$193K
Where you can work: Must live near New York, NY; Pittsburgh, PA (check the posting)
From the job posting
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. …
Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.
Why this is a Good fit, not Strong
The employer is an education company, but this isn't a teaching-type role, so expect to learn a new field. Skills that often transfer to operations: organization and systems, scheduling, record keeping, calm problem solving.