Manager, Invest Operations

From the job posting

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Manager, Invest Operations will manage a team of Investment Specialists with responsibility for the day-to-day operations of the team. Responsible for driving business and process changes to ensure SoFi Invest members have an exceptional experience. What you’ll do: • Independently manage a team of investment specialists • Responsible for hiring, coaching, performance management and team member development • Foster an environment focused on finding solutions to problems and innovative differentiators • Monitor service levels, inbound volume, and schedule adherence • Manage team members' attendance, sick time, and paid time off …

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