Lead Success Operations Analyst
Klaviyo
- Work setting
- On-site
- Locations (3)
- Denver, CO
- Boston, MA
- San Francisco, CA
- Salary
- Base $120K–$180K
- Posted
- 1 mo ago
Pay: Base $120K–$180K + commission (check the posting)
Where you can work: Must live near Denver, CO (or another listed city) (check the posting)
From the job posting
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Lead Customer Intelligence Analyst to join our growing Customer Insights & Analytics team. In this role, you will partner closely with CX stakeholders and data scientists to design new measurement systems, lead ambiguous analytical investigations, and help build the connected customer-intelligence layer behind Klaviyo's health scoring, personas, and experience-impact work. This role is instrumental in building — not just maintaining — the analytics infrastructure that CX leadership uses to prioritize and measure its biggest initiatives. The ideal candidate is intellectually curious, comfortable with ambiguity, and energized by building something rather than running an established process. How you will make a difference: …
Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.
Why this is a Stretch role
It's a senior or people-manager role, which usually needs prior experience in the field. It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to operations: organization and systems, scheduling, record keeping, calm problem solving.