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Stretch roleCustomer Success & Support

Enterprise Customer Success Manager

Samsara

Work setting
Remote
Location
Remote - Austin; Remote - CA; Remote - Chicago; Remote - Dallas; Remote - Houston; Remote - Seattle
Pay (OTE)
OTE $98K–$132K
Posted
1 mo ago

Pay: OTE $98K–$132K (includes commission). Base not stated.

Where you can work: Remote, not open in: CA, DC, NY

From the job posting

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working with our largest and most complex customers to drive adoption and maximize the long-term value they receive from Samsara. In this role, your impact is felt across the physical operations that run our world. …

Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.

Why this is a Stretch role

It's a senior or people-manager role, which usually needs prior experience in the field. It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.

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Enterprise Customer Success Manager at Samsara | Next Period