Enterprise Customer Implementation Specialist
Bandwidth
- Work setting
- On-site
- Location
- Raleigh, NC
- Salary
- Not listed
- Posted
- 4 wk ago
Pay: Pay not listed
Where you can work: Must live near Raleigh, NC (check the posting)
From the job posting
Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: The Enterprise Customer Implementation Specialist is the execution engine of the Implementation team, turning plans into action, coordinating across teams, and driving customers to a successful launch. You own each customer relationship from the moment a deal closes through graduation to long-term support. Your mission is to get customers live on the Bandwidth network as quickly and seamlessly as possible, so they start seeing value sooner, and you take personal responsibility for making that happen. …
Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.
Why this is a Stretch role
It's a senior or people-manager role, which usually needs prior experience in the field. It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.