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Good fitCustomer Success & Support

Customer Support Specialist, Benefits

Justworks

Work setting
Hybrid
Location
New York, New York
Salary
$32.21–$39.18/hr
Posted
1 wk ago

Pay: Hourly $32.21–$39.18/hr

Where you can work: Must live near New York, New York (check the posting)

From the job posting

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are an analytical, motivated self-starter who thrives in a fast-paced start-up environment. …

Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.

Why this is a Good fit, not Strong

Teaching skills are relevant, but the posting asks for some experience outside teaching. The posting says: “1 year of experience working with benefits concepts and practices” Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.

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Customer Support Specialist, Benefits at Justworks | Next Period