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Customer Success Team Agent II

Coinbase

Work setting
Remote
Location
Remote - USA
Salary
Not listed
Posted
1 wk ago

Pay: Pay not listed

Where you can work: Remote, open across the US (check the posting)

From the job posting

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” Learn more about working at Coinbase . At Coinbase, our mission is to increase economic freedom around the world , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. …

Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.

Why this is a Good fit, not Strong

Teaching skills are relevant, but the posting asks for some experience outside teaching. The posting says: “1 year of relevant experience in a customer service or support role in a fast paced environment including working with high value customers” Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.

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Customer Success Team Agent II at Coinbase | Next Period