Customer Success Manager, Federal
Censys
- Work setting
- Remote
- Location
- Remote
- Salary
- Base $190K–$255K
- Posted
- 1 mo ago
Pay: Base $190K–$255K + commission (check the posting)
Where you can work: Remote, open across the US (check the posting)
From the job posting
Join the team turning internet intelligence into real-world security outcomes. Built on the world’s most comprehensive and accurate map of the Internet , the Censys Platform delivers real-time visibility and actionable intelligence needed to accelerate triage, investigate threats, hunt adversaries, and manage Internet exposure. We're trusted by half of the Fortune 500 and government agencies all around the world, and looking for people as passionate about the problems we're solving as we are. Role Summary In this Customer Success Manager, Federal role, you’ll be part of the Customer Success team. Your main objective will be to support, enable, and grow customers across our Federal customer base. As the primary post-sales contact, you’ll represent Censys to C-Levels, threat hunters, and cybersecurity practitioners for Government agencies worldwide. Every day, you’ll work cross functionally with your technical counterparts to improve the customer’s experience and ensure their success. Responsibilities • Manage customer life cycles through onboarding, adoption, enablement, renewal, and expansion • Onboarding - Lead the post-sale engagements, including internal hand-offs, customer kick off, and Integration and Architecture Planning meetings with your Customer Success Engineer …
Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.
Why this is a Good fit, not Strong
Teaching skills are relevant to this kind of role, but the posting doesn't say what experience it wants, so we can't call it a Strong fit. Check the full posting. Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.