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Stretch roleCustomer Success & Support

Customer Success Manager, Enterprise

Yext

Work setting
On-site
Location
New York, NY
Salary
Base $80K–$157K
Posted
1 mo ago

Pay: Base $80K–$157K + commission (check the posting)

Where you can work: Must live near New York, NY (check the posting)

From the job posting

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . We are looking for a Customer Success Manager, Enterprise , to drive adoption and maximize the value of the Yext platform with a strong commitment to learning. You will be responsible for partnering with healthcare enterprise-level customers, understanding their priorities and pain points, and ensuring that they optimize their Yext investment.Senior CSMs play an integral role in our business, working closely with sales, solution engineers, product management, and GTM teams. What You’ll Do …

Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.

Why this is a Stretch role

It's a senior or people-manager role, which usually needs prior experience in the field. It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.

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Customer Success Manager, Enterprise at Yext | Next Period