Customer Enablement Manager
Asana
- Work setting
- Remote
- Locations (2)
- Remote
- Chicago
- Salary
- Base $147K–$167K
- Posted
- 3 wk ago
Pay: Base $147K–$167K + commission (check the posting)
Where you can work: Remote, open across the US (check the posting)
From the job posting
As a Customer Enablement Manager, you will partner with complex enterprise customers to transform how work gets done across their organizations. You will own a portfolio of strategic customers, providing a variety of enablement activities, including discovery, workflow consultation, change management, strategic enablement, and scalable education to accelerate adoption and measurable business outcomes. You will work closely with Customer Success, Sales, and Services to understand customer priorities, diagnose barriers to adoption, and recommend strategies that help organizations adopt new workflows and AI-enabled ways of working. As a senior individual contributor, you will serve as a trusted advisor to customers and internal partners, navigate complex stakeholder environments, and help shape repeatable approaches that strengthen Asana's broader Customer Enablement practice. This role is West Coast based remote and is open to employees in Pacific or Mountain Standard time. What you'll achieve • Strategic Trusted Advisory: Develop a deep understanding of customer business priorities, operating models, and ways of working. Lead discovery with complex stakeholders and translate customer challenges into clear recommendations for workflow, enablement, and adoption strategies that drive measurable business value. …
Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.
Why this is a Stretch role
The posting asks for 3 or more years of experience in a specific field outside teaching. The posting says: “6+ years of experience in customer enablement, customer success, strategic consulting, implementation, change management, professional services, or a related cu” It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to training & l&d: facilitation, workshop design, coaching and feedback, measuring learning outcomes.