Client Support Specialist - Billing
Lyra Health
- Work setting
- Remote
- Location
- United States
- Salary
- $26–$26/hr
- Posted
- 1 wk ago
Pay: Hourly $26–$26/hr
Where you can work: Remote, open across the US (check the posting)
From the job posting
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra Health is looking for a detail-oriented and highly motivated individual to join our team as a Client Support Specialist. This person will share responsibility with the team for responding to queries from Lyra clients and providing general support with billing questions, coordinating with the provider support team, and helping to troubleshoot issues. We are looking for someone with a collaborative nature who is focused on clients and passionate about removing barriers to get clients the help they need. …
Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.
Why this is a Good fit, not Strong
Teaching skills are relevant, but the posting asks for some experience outside teaching. The posting says: “1+ years experience in healthcare billing customer service” Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.