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Stretch roleCustomer Success & Support

Assistant Manager, Customer Care

Lucid Motors

Work setting
Hybrid
Location
Southfield, MI
Salary
Not listed
Posted
1 wk ago

Pay: Pay not listed

Where you can work: Must live near Southfield, MI (check the posting)

From the job posting

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. We are looking to hire an Assistant Manager, Customer Care , to come work alongside an amazing team with excellence in customer care and passion for EV (Electric Vehicle) automotive technology. The Assistant Manager will manage the Customer Care Team for the evening shift of 12:30 PM – 9 PM EST. The address of Lucid Motors office is: 26533 Evergreen Road, Travelers Tower II, Southfield, MI 48076. …

Excerpt only. Read the full description and apply on the employer's site. Always confirm details there, as postings can change or close.

Why this is a Stretch role

The posting asks for 3 or more years of experience in a specific field outside teaching. The posting says: “3+ years of technical support management experience in customer service, technical support operations, as well as experience building workflows, processes, and” It can still be worth a look if you have that experience from before or alongside teaching. Skills that often transfer to customer success: explaining complex ideas simply, relationship building with families and staff, patience under pressure, tracking progress and following up.

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Assistant Manager, Customer Care at Lucid Motors | Next Period